“It's not about money. It's about the people you have, and how you're led”.
~ Steve Job
It’s a manager's responsibility to get work done through people. Yet it is his people management skills that bring out the best in people. I guess all of us are aware of the necessary ingredients that make good people management mocktail. Quite some people trivialize and many close their eyes to the facts of people management, which is fairly based on human nature and aided by technology in the modern business environment.
1. Know the personalities of your team members:
Personality is a confluence of various factors and an individual’s persona is a combination of different traits of varying levels. We will consider four categories of personality for people management, Ability to identify people by personality type, helps managers in leveraging interpersonal relationship, and team building. Taking cognizance of the fact that no two individuals are the same, there can be permutation and combination of various types and traits of personalities
Director: Taking the course less traveled, pumps up his adrenalin. He has an eagle’s eye on the goals, a risk-taker, and doesn't crumble under stress. Give him a difficult task and pamper his achievements, he would be out there to win the cup in a Director’s role.
Socializer: He’s a crowd puller. Give him the role to influence, socialize and win over people, he would be there to build relationships and buy-in support of other stakeholders. He wears the socializer’s cap.
Thinker: Ramping his grey matter to find logical solutions to problems, attention to detail, and always well prepared for a forthcoming meeting or event is how Mr. C is. He is a thinker and loves analytical and intellectual roles.
Supporter: The focused member in the group, organized and task-oriented. Conscientious and supporter of the team's goals and journey.
Understanding subordinates or team members personalities accentuate better role and job allocation, effective communication, reward and recognition, and motivation strategy, accelerate productivity, and keeps the team at a high energy level.
2. Practice Participative Leadership:
Feeling valued is so organic to the feeling of happiness in human beings. Participative leadership helps the manager in stimulating opinions and new ideas from members, giving space and voice to each member, and cementing the ‘We’ feeling.
3. Nourish the team with effective communication :
Information sharing and open communication amongst the members are prodigious enough to nip every grievance and disruption at the bud stage. Coherence and adhesion to the team's goals and cause are the outcomes of effective communication.
4. Respect each individual and individual differences :
Respect has various manifestations. it’s roots embedded in non-partisan behaviour, admiration for walking the talk, recognition for achieving the goals, guidance and mentoring if one slips down and giving a hearing ear.
5. Water an Empathetic heart:
Professional and social lives have overlapping areas. We are homoempathicus, wired for social relationships, need to be understood, mutual support. Sensitivity towards others' humpy dumpy ride in the terrains of life and work acts as an exit valve and lets off the steam of anxiety.
6. Use Technological aid:
Using digital technology to assist, facilitate and tap manpower performance goes a long way to keep the manager free to use more human skills at work rather than engaging in mundane activities.
7. Keeping employees engaged:
Making a match of work and interest before allocating roles, spending fun /adventurous/playtime with subordinates, keeping oneself well connected with every member in the team, infusing enthusiasm, and keeping the oomph factor high, goes a long in ushering engagement within the team.
Undoubtedly people skills are difficult to practice unless one fine-tune one's personality with the traits of patience, honesty, sensitivity, empathy, and sincerely endeavour in becoming adroit in utilizing emotional Intelligence, creative Intelligence, and other soft skills.
However, if managers learn to practice people skills optimally, they can be the greatest change-makers and can march ahead to become transformational leaders.
“A great person attracts great people and knows how to hold them together”.
~Johann Wolfgang Von Goethe
At The People Possible, we are committed to empowering organizations and people with the strategies and principles of effective People Management. Various researches have proven that when employees are empowered at work, they feel valued and exhibit stronger work engagement, job satisfaction, and commitment to the organization.